Guest User
November 25, 2024
Despite the fact that this hotel is very beautiful, it does not correspond at all to the services of a 5 star, we chose this hotel because it had a SPA, and we spent 3 nights there. The first night there were a few people and everything was perfect SPA and breakfast. The following days with few customers: - SPA closed under different pretexts: employee on leave public holiday etc ... - Cold breakfast only without possibility of choice We expressed our dissatisfaction, but it did not seem to disturb them. It seems important to me to specify to your customers that in case of low attendance they will not have all the services, the price on the other hand remains the same, reduced services or not.
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